The Challenge
Acme Logistics managed 400+ daily shipments across 3 warehouses, with dispatchers manually entering BOL data into their TMS, cross-referencing inventory in SAP, and emailing delivery confirmations. Each shipment required 18 minutes of manual processing, creating a backlog that delayed dispatch by 4+ hours during peak seasons.
Our Solution
We deployed RPA bots that read inbound BOL documents via AI-powered OCR, auto-populate the TMS with shipment details, validate inventory levels in SAP, and trigger delivery confirmation emails. Exception handling routes anomalies to the dispatch team with pre-filled resolution forms.
The Results
Within the first month of deployment, Acme Logistics saw transformative results across their operations. The automation solution not only delivered on the primary KPIs but also uncovered additional efficiency gains in adjacent processes. The team was able to reallocate freed-up capacity to higher-value strategic initiatives, driving further business growth.
Ready to Achieve Similar Results?
Book a free automation audit and discover how RPA Automate can eliminate your operational bottlenecks in 30 days or less.
Book Your Free Audit