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Voice Agent · Production · v1.8

Automate inbound lead qualification — in 6 languages, sub-second.

Most inbound calls are unqualified — cold callers, wrong numbers, tire-kickers. Your sales team wastes 60% of ring-time on the wrong people. Our voice agent answers every inbound call in <300ms, asks 3–5 qualification questions from your criteria, books qualified leads on your calendar, and escalates urgent calls to WhatsApp. Six languages. $8 per qualified lead. Voicemail is free.

unqualified inbound calls
60%
avg sales rep time per call
10 min
in-house cost per call
$15
callback rate lost
38%
Before · After

Your lead-qualification process, redrawn.

Before

Manual qualification: 5 steps, wasted reps

  1. 01
    Caller reaches IVR / receptionist
    👤 Receptionist · 30 sec
  2. 02
    Transferred to sales rep queue
    👤 Sales rep · 1 min
  3. 03
    Rep answers, discovers caller is unqualified 60% of time
    👤 Sales rep · 5 min
  4. 04
    Rep collects notes, tries to salvage or exit
    👤 Sales rep · 3 min
  5. 05
    Logs to CRM, moves to next call
    👤 Sales rep · 30 sec
Total time
10 min / call
Handoffs
2
Humans
2
After · with rpa-automate

Agentic qualification: 4 steps, sub-second

  1. 01
    Twilio routes call → Claude Haiku greets in <300ms
    🤖 Voice agent · 280 ms
  2. 02
    Asks 3–5 qualification questions from your criteria
    🤖 Voice agent · 40 sec
  3. 03
    Qualified → books slot on your calendar. Unqualified → voicemail. Urgent → WhatsApp to you.
    🤖 Voice agent · 12 sec
  4. 04
    Full transcript + outcome logged to CRM + audit chain
    🤖 Voice agent · 1 sec
Total time
~60 sec / call
Handoffs
1
Humans
1
ROI · lead-qualification

Do the math with your numbers.

calls
$

Model assumes 40% of inbound calls qualify (typical for warm inbound). Voicemail / unqualified / hangup are free.

In-house monthly cost
$7,500
500 × $15
With rpa-automate
$1,600
200 × $8.00 per qualified lead
You save
$5,900
79% cheaper / month

Assumes linear scaling and no ramp-up. Real deployments hit steady-state around week 3–4. Outcome yield modeled at 40% — override at the audit call if your data suggests different.

FAQ

What's the real latency?

First-token: ~280–330ms in the AWS region matched to your Twilio number. Full sentence turnaround: 800–1200ms. Faster than most humans on cold calls.

Will it disclose that it's an AI?

Yes by default. Configurable disclosure at call start ('You're speaking with an AI assistant — say human anytime to transfer'). Required in California, Utah, and increasingly elsewhere. We default disclosure on.

How does it handle a caller who won't stop talking?

Turn-taking is handled by Deepgram VAD + Claude's silence detection. If the caller monologues past 30s, agent gently interjects ('One second — let me make sure I understand'). Similar to how a skilled receptionist handles it.

Six languages — does it detect mid-call switches?

Yes. Common in GCC where callers code-switch English / Arabic. Language detection runs on every user utterance; agent switches generation language on the fly. Latency penalty ~120ms on switch.

How is this different from Bland, Vapi, Retell?

Bland / Vapi / Retell are voice infrastructure — you build the agent yourself. We're the agent. Outcome-priced ($8/qualified) instead of per-minute. Managed. WhatsApp escalation + multilingual + the same audit chain as our other agents.

Ready to redraw lead qualification?

A $0 outcome audit takes 3 minutes. We'll model your monthly savings against your real volume — and show you what week-one looks like.